Terms and Conditions

Effective Date: 27/04/2025

Welcome to redrosewines.in, the official website of Red Rose Wines.
By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is intended for use by individuals legally permitted to purchase and consume alcoholic beverages under applicable laws.

2. Eligibility

You must be at least 21 years old (or the legal drinking age in your jurisdiction) to purchase liquor products from Red Rose Wines.
By using this site, you confirm that you meet the legal age requirement.

3. Products and Services

Red Rose Wines specializes in the sale of alcoholic beverages including wines, spirits, and other related products.
Product availability is subject to change without notice. We reserve the right to limit the quantity of products purchased.

4. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We accept the payment methods displayed on our website.
We reserve the right to correct pricing errors and to cancel any orders arising from such errors.

5. Delivery and Pickup

  • Delivery is available in selected locations within Goa, subject to local laws.
  • You may also choose to pick up your order at our store at Palolem, Canacona, Goa.
  • Proof of age and identity may be required upon delivery or pickup.
  • Delivery times are estimates and may vary.

6. Cancellations, Returns, and Refunds

  • Orders can be cancelled before dispatch by contacting us at kunalpagi77@gmail.com.
  • Once dispatched, no cancellations will be entertained.
  • Returns or exchanges are only accepted for damaged, defective, or incorrect products, provided you notify us within 24 hours of receiving your order.
  • Refunds (if applicable) will be processed to the original payment method within 7-10 business days.

7. Responsible Consumption

By purchasing from us, you agree to consume alcohol responsibly. Red Rose Wines promotes responsible drinking and discourages excessive or underage drinking.

8. Intellectual Property

All content on this website, including images, logos, text, graphics, and product descriptions, are the property of Red Rose Wines or its licensors and are protected by applicable copyright laws.
You may not reproduce, modify, or distribute any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Red Rose Wines shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our site or services.
  • We do not guarantee that the website will be error-free, secure, or continuously available.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it carefully to understand our practices regarding your personal data.

11. Changes to Terms

We may update these Terms and Conditions from time to time without prior notice.
Changes are effective immediately upon posting. Continued use of our website constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Goa, India.
Any disputes will be subject to the exclusive jurisdiction of the courts located in Goa.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Thank you for choosing Red Rose Wines. Cheers to good times!